AN ORDER REDESIGN
Designing better digital and multichannel experiences
Avon wanted to reimagine and redesign their online place an order experience to deliver an improved representative experience and customer sales.
THE PROTOTYPE INCLUDED:
Optimised journey flows, new functionality and a contemporary front-end design to drive Avon’s mobile-first objectives.
Key stakeholders were engaged from both local and global teams during the process, generating alignment and helping Avon to accelerate the delivery of a key part of their representative journey.
Transform adopted a user centred design and agile approach to build a detailed understanding of rep needs and rapidly prototyped, tested and iterated the future experience.