Bringing digital transformation to life.

Combine creativity, rigour and innovation to deliver real, impactful change. We take an eco-system view of digital transformation, working with clients to make sense of digital disruption in a rapidly changing world. Through strategy, service design and technology, we design and deliver game-changing products and services.

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We'll help you:

  • Make sense of digital disruption
  • Design better, seamless and faster services using our proven Human-Centered Design approach
  • Apply new technologies to solving real-world challenges
  • Create employee experiences that increase motivation, build capabilities and deliver long-term sustainability

We'll help you with...

Ecosystem thinking. Understanding the opportunities and complexities across the digital ecosystem

Going beneath the surface. The difference between delivering experiences and delivering results

Being multichannel. We take into account the people, process and technology involved across multiple channels

Bringing breadth & depth. End-to-end capability across strategy, design and delivery

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Our Product Offerings

Digital and Technology Strategy

COMMUNICATING THE RIGHT DIGITAL STRATEGY HAS NEVER BEEN MORE IMPORTANT.

Propositions that create new revenue streams or cost savings are big moves that need planning. The shift is that the strategy needs to be integral to the organisation, no longer sitting on the side contributing but actively driving the core business strategy.

Service Design

EXPERIENCES THROUGH DESIGN THINKING.

We have a world-class design and technology culture, guided by the the principle of designing 360-degree experiences that make good digital services, great – not just how they looks but how they work – through:

  • Research & Analysis
  • Behavioural Insight
  • Experience Design
  • Visualisation
  • Rapid Prototyping

Organisational Change

CREATING CULTURES WHERE DIGITAL IS THE LIFEBLOOD OF THE ORGANISATION.

In the digital eco-system it is vitial to bring the customer and employee experiences closer together – aligning strategy, technology, organisation design to grow digital maturity.

We help create cultures where digital is in the lifeblood of the organisation, through ways of working and operating models, building the talent pool, coaching, mentoring and communications.

Agile Delivery

WE KNOW THAT TEAMWORK MAKES THE DREAM WORK.

We are leaders in Agile delivery. We take a system thinking approach – building on what works and changing what doesn’t. We build integrated ways of working, across internal and external teams. This creates the environment where teams develop a common goal and learn from each other as the project progresses.

Development

THE FIRST STEP IS SIMPLE. START WITH THE NEEDS OF YOUR USERS.

The best modern digital services begin with a simple principle – start with the needs of users in mind.

As users needs change and evolve it is critical that software can scale and adapt.We exploit the best of modern software engineering approaches, including open source technologies, common patterns & frameworks, Cloud-first, Test & Behaviour-Driven Development – all governed by the needs of the service and not our preferences.

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